Privacy Policy
Tenderframe Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Billing and payment information
- Photos, videos, and other media you provide for your project
- Personal stories and narratives you share with us
- Communications you have with us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide and deliver our services
- Process transactions and send related information
- Communicate with you about your project
- Send promotional communications (with your consent)
- Improve our services and develop new features
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in delivering our services
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
Your Content
The photos, videos, and personal stories you provide are handled with the utmost care and confidentiality. We:
- Only use your content to create your specific project
- Do not share your content with third parties without your explicit consent
- Securely delete your materials upon request after project completion
- Will never use your content for marketing purposes without written permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Data portability
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Tenderframe Studio
Email: privacy@tenderframe.com
Phone: (555) 000-0000